Privacy Policy
This notice explains how we collect, use, disclose, and protect your personal data when you use this application and related services.
Who we are
We are Schneider Electric Industries SAS and affiliated entities operating this application. We act as data controller for the processing described below, unless stated otherwise.
What data we collect
We may collect the following categories of personal data when you use our services or interact with us:
- Identifiers (e.g., email address, user ID).
- Profile information (first name, last name, language preferences).
- Usage and device data (logs, device information, browser type, pages viewed, time stamps).
- Cookies and similar technologies (see “Cookies & similar technologies”).
- Support content (messages or files you provide when requesting help).
Why we use your data
- To create and manage your account, authenticate you, and provide core functionality.
- To communicate important service or security information.
- To maintain, secure, and improve our services, including analytics and troubleshooting.
- To comply with legal obligations and enforce our terms.
- For activities where we ask for your consent (e.g., optional cookies, marketing, or beta programs).
Legal bases
Where applicable (e.g., within the EEA/UK), we rely on one or more of the following legal bases: contract performance, legitimate interests (e.g., service security and improvement), compliance with legal obligations, and consent (where required).
Cookies & similar technologies
We use essential cookies to enable the site to function. With your consent, we may also use preference or analytics cookies. You can review or change your choices at any time via the cookie preferences link below.
How we share data
We may share personal data with (i) Schneider Electric entities; (ii) trusted service providers acting on our instructions; (iii) public authorities where required by law; and (iv) third parties involved in a corporate transaction. We require recipients to implement appropriate safeguards.
International transfers
When personal data is transferred across borders, we use legally recognized transfer mechanisms and safeguards (for example, contractual clauses) to protect your data.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes described above, comply with legal requirements, resolve disputes, and enforce agreements.
Security
We implement technical and organizational measures designed to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Your rights
Depending on your location, you may have rights such as access, rectification, erasure, restriction, objection, portability, and the right to withdraw consent.
- To exercise these rights, please contact us as described below. We may need to verify your identity before responding.
- You may also have the right to lodge a complaint with your local data protection authority.
Children’s data
Our services are not directed to children, and we do not knowingly collect personal data from children without appropriate authorization.
Changes to this notice
We may update this notice from time to time. Material changes will be highlighted on this page with an updated effective date.
Contact us
If you have questions about this notice or our data practices, please contact our privacy team or data protection officer.